Energy efficiency: putting households at the heart of climate policy

Energy efficiency policy is often designed as if households were savvy investors motivated by climate goals. Sofia Borushkina explains why that assumption breaks down and why lived experience should be the starting point for efficient climate action.

Man and woman wearing coats and gloves are rubbing their hands and warming by electric heater

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For most households, energy efficiency is not a climate issue. It is experienced through the daily reality of cold homes, health risks, and unaffordable energy bills. Energy efficiency policies, therefore, tend to work poorly, not because people are indifferent to climate change, but because policy frameworks are built around the wrong problem. When policy speaks the wrong language, it not only fails to motivate action — it can even backfire, shifting responsibility and costs onto the households least able to bear them. Reframing energy efficiency around lived experience requires a different set of policy tools, centred on social protection rather than investment.

Why framing matters in energy efficiency policy

Across Europe, this policy logic — which assumes households act as rational, investment-oriented actors — translates into a predominantly technical and managerial framing of energy efficiency. In France, the term passoire énergétique defines inefficient housing as a defect to be corrected. In Germany, Modernisierung presents renovation as an upgrade and an investment. At the EU level, energy efficiency is articulated primarily through performance indicators and standards.

Importantly, this framing is not limited to Europe but is also actively exported through international energy cooperation. In bilateral and multilateral policy dialogues, housing renovation is promoted mainly as a tool for reducing CO₂ emissions and stimulating economic activity. As this logic travels, it tends to be reproduced in partner countries’ national strategies, where energy efficiency in housing is translated into regulatory standards, technical requirements for construction materials, and information campaigns — all while social outcomes remain secondary and largely implicit. (For an illustrative example, see Kazakhstan’s national energy efficiency strategy).

Meanwhile, most energy efficiency policy documents rest on two implicit assumptions: first, that climate goals function as a strong — if not universal — motivator for households; and second, that households are willing and able to invest in energy upgrades in anticipation of future gains. In practice, these assumptions are only partially borne out.

Those households most in need of energy retrofits are often the least able to afford them. Households experiencing the most severe thermal discomfort and energy stress are often the least able to invest, while those with sufficient resources to undertake renovations tend to be less exposed to cold and can more easily absorb higher energy bills.

Moreover, empirical research consistently shows that even among climate-concerned households, renovation decisions are driven less by environmental objectives than by immediate and tangible benefits, like bill savings, improved health, and everyday comfort. Outside the Global North, this gap often becomes wider, as policy programmes aimed at fostering pro-environmental motivation compete with more pressing concerns related to income insecurity, housing precarity, and basic affordability.

What gets lost in a narrow climate frame

Framing energy efficiency primarily as a climate and technical issue creates three structural problems.

First, it detaches housing from broader social welfare systems, even though — especially in the context of a housing affordability and cost-of-living crisis — housing and energy costs are among the most significant pressures on household budgets.

Second, it treats the home as a technical object rather than a lived environment. Yet, persistent problems of housing quality — cold or overheated homes, dampness, and poor insulation, to name a few — affect not only energy consumption but also health, productivity, children’s wellbeing, and everyday family life.

Third, this framing obscures the deeply uneven distribution of impacts. Energy inefficiency and rising housing costs do not affect everyone equally: tenants, younger households, and lower-income groups bear a disproportionate burden. By subordinating these distributive questions to climate objectives, current policy narratives tend to sideline redistribution and protection where they are most needed.

Treating energy efficiency as part of social infrastructure fundamentally changes how policy goals, responsibilities, and instruments are defined. The objective shifts beyond CO₂ reductions and energy performance certificates and towards warmth, health, and bill stability. Responsibility moves away from the individualised logic of ‘invest now, benefit later’ and towards a collective obligation to secure basic living conditions. And policy tools change accordingly: where energy efficiency functions as social protection, grants, direct provision, and regulation — especially in rental housing — become central, replacing the current reliance on loans and tax incentives.

EU policy has already begun to broaden the frame by incorporating concerns about energy poverty, health, costs, and quality of life. Yet, these social dimensions are still largely treated as secondary benefits or policy justifications, rather than as core entitlements that energy efficiency policy is meant to deliver.

Why reframing energy efficiency matters globally

If this mismatch between public policy and private goals is visible in Europe — arguably one of the world’s most climate-conscious regions, with comparatively strong institutions and public support — then it becomes even more consequential in the contexts to which Europe exports its climate vocabulary, expertise, and policy templates. There, households often face sharper affordability constraints, weaker safety nets, and more precarious housing conditions, making investment-led, awareness-based approaches even less likely to reach those living in the coldest and least efficient homes. Yet, decarbonisation is ultimately a shared, planetary task: climate targets cannot be met through policies that only work well for the already secure.

Reframing energy efficiency around people’s lived experience — warmth, health, and bill stability — does not sideline climate objectives. It is a way of making them achievable at scale, both by aligning climate action with the everyday realities that actually drive decisions and by building the social legitimacy without which transitions slow down, fragment, or stall.

Tags: energyenergy efficiencyclimate policyHouseholds